Fire alarm servicing & maintenance.
A fire alarm is only useful if it works. Regular servicing keeps it working and keeps the records in order.
Device by device.
A service means testing the system, not just looking at it: the panel, power supplies, batteries, sounders and a rotating sample of detectors and call points, with every result recorded.
Why servicing is needed
Fire safety law makes the responsible person accountable for maintaining fire safety measures, and GOV.UK states that regular checks must be carried out and faults recorded. In practice, a fire alarm needs two layers of attention: simple checks by the people who use the building, and periodic inspection and testing by a competent engineer.
What you do
- Weekly: operate a different manual call point each week, check the panel responds, and record it in the logbook.
- Always: report faults promptly, and record every alarm, false alarm and fault in the logbook.
What we do
For commercial systems, BS 5839-1 recommends servicing by a competent person at intervals not exceeding six months. A visit typically includes:
- Checking the logbook and recent events
- Testing devices in rotation, so every device is tested at least once a year
- Checking the panel, batteries and power supplies
- Testing sounders and visual alarm devices
- Inspecting for changes to the building that affect coverage, such as new partitions or changed use
- Recording the findings and issuing a service report
Faults and repairs
If the panel shows a fault, or detectors are causing unwanted alarms, we diagnose it and explain the options before doing any work. Repairs are quoted separately from the service.
Systems we did not install
We service and take on existing systems, whoever installed them. We inspect first and tell you what we find, including anything out of date.
Domestic and small letsMains smoke alarms should be tested regularly by the occupier. For rented homes, test at the start of each tenancy and record it.
Service arrangements
You can arrange one-off services, or a recurring six-monthly schedule with reminders and a continuous record. Multi-site customers can have all sites on one schedule. Call or request a quote.
Common questions.
How often should a fire alarm be serviced?
For commercial premises, BS 5839-1 recommends servicing by a competent person at intervals of not more than six months. Users test a call point weekly and record it.
What does a fire alarm service include?
A review of the logbook, testing of devices in rotation, checking of the panel, batteries and sounders, and a written report of findings.
Do I need a logbook?
Yes. Every alarm, test, fault and service should be recorded. The logbook sits by the panel and is the first thing an inspector or insurer may ask for.
Can you take over servicing of an existing system?
Yes. We inspect it, record what is there and set up a schedule.
Speak to a fire engineer.
Call, message or send the form. We reply the same working day wherever we can.
